Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

ePacket, EMS, DHL, Fedex IE, TNT etc.

Do You Ship Internationally?

Yes

How Long Will It Take To Get My Package?

It's depend on product. Potential time may take 3 to 30 days.

PAYMENT

What Payment Methods Are Accepted?

Paypal, Mastercard.

Is Buying On-Line Safe?

Yes

Order & Retunrs

How do I place an Order?

1. When you’ve found a product you like, make sure you check product specifications such as size and color. You can also find more detailed information, such as sizing tables, if you scroll down the product detail page. 2.When you’re ready to place your order, you can click “Buy Now” and continue to the checkout, or you can add the product to your cart first and continue shopping. 3. If you want buy all the items in your cart, simply click “Buy All” to place your order Note: once the order has been paid, you are unable to change the shipping address. However, you can contact us for any updates.

How Can I Cancel Or Change My Order?

Before your order is shipped out, you can follow the below steps to cancel it: Step 1: Sign into My Orders and find your order Step 2: Click Cancel Order Step 3: Select a cancellation reason in the pop-up box and submit your request Note: 1. You can only cancel an order before we ships it out.

Do I need an account to place an order?

Not compulsory.

How Do I Track My Order?

Go to www.adoomart.com/order-tracking Put your Order ID and Billing email. Click on Track.

How Can I Return a Product?

Contact us with Email and send item in our address. The customer will have to pay shipping costs.
We’re Here to Help ! Contact us